helpy online with Winfy

We have hosted the application helpy in order to run this application in our online workstations with Wine or directly.

Quick description about helpy:

Helpy is a modern, self-hosted, on-premise customer support helpdesk platform designed from the ground up to give your customers a heroic customer service experience. Written in Ruby on Rails, Helpy seamlessly integrates support ticketing, Knowledgebase and a public community into one powerful solution. Helpy powers your helpcenter by providing a host of exceptional features, including multichannel ticketing, a full text searchable and SEO optimized Knowledgebase, community support forums and more. Helpy lets you harness the power of automation with Carin�, a customer support bot that can answer up to 90% of Tier 1 questions autonomously. All this and more guarantees better performance results for your helpdesk staff and the delivery of outstanding customer service experiences every time.

Features:

• Multichannel ticketing with various integrations
• Full text searchable and SEO optimized Knowledgebase
• Mobile support
• Publicly accessible Community Support Forums
• Embed Widget
• Multi-lingual
• Changeable themes and colors
• Can send HTML email with emojis and attachments
• GDPR Compliant

Programming Language: Ruby.
Categories: